Our Commitment to Security
At My Ledger Pro, protecting your financial data is our highest priority. Learn about the measures we take to keep your information safe and secure.
Secure Connections
Account data is sent between the app and My Ledger Pro services over encrypted HTTPS connections.
Protected Local Access
The mobile app stores cached ledger records on your device for supported offline access. Use your device lock and app security settings to help protect access.
PIN and Biometrics
Set a mobile app PIN and, on supported devices, enable biometric verification for another layer of local protection.
Controlled Offline Sync
In the mobile app, review supported pending offline changes and synchronize them when a connection becomes available.
Account Controls
Manage your profile and security settings from the app, including removing your PIN and disabling biometrics.
Deletion Requests
Request account deletion from the app or our website, even if you no longer have the app installed.
Your Role in Security
While we implement robust security measures, you also play a crucial role in protecting your account:
- Use a strong, unique password: Avoid using easily guessable passwords or reusing passwords from other services.
- Enable the app lock: Set a PIN and turn on biometric access when your device supports it.
- Be cautious of phishing attempts: We will never ask for your password via email or unsolicited communication.
- Keep your devices secure: Ensure your computer and mobile devices have up-to-date software and security protection.
- Avoid shared devices: Sign out when another person may be able to access your phone or browser.
Report a Vulnerability
If you believe you have found a security vulnerability in My Ledger Pro, please report it to us immediately so we can investigate and address it.
Report to Security Team